Eposode offer a variety of service and extended warranty packages including on-site support and contract agreements. We can stage and deploy a fleet of iOS barcode scanner hardware plus manage an extended warranty program that includes return to base and advanced replacement options.
Our staging services include the physical preparation of Apple iDevices with our Linea Pro or Infinea Tab for delivery to the customer. The preparation process includes attaching fixed asset tags, loading the MDM profile and testing the device to ensure functionality in its intended application before repacking it for despatch to the nominated location.
The RTB Premium provides 36 months of cover for warranty and damage on the device and its accessories. Faulty devices can be returned directly to Eposode for resolution, repairs or replacement with a managed pool of replacement devices.
The advanced replacement service includes 36 months cover for warranty and damage to the device and its accessories. A replacement unit will be despatched to the customer ahead of the faulty unit being returned to Eposode. Once received, faulty devices will be repaired or replaced with a managed pool of replacement devices.
For complete details, including the terms and conditions of these service offerings, get in touch with a company representative today.